Cancellation Policy
Your appointments are very important to the Salon Venue team. We understand that sometimes schedule adjustments are necessary. We kindly ask that you give at least 24 hours notification if you are going to miss your appointment. Last minute cancellations or missing your appointment leaves large gaps in our schedule because we do not have enough notice to allow someone else to schedule an appointment. This leads to loss of revenue for our staff. Missed appointments or late cancellations may be subject to a service fee.

Any multiple services, services that require a large amount of time or combos may be held with a credit card. Multiple services or combos not cancelled 24 hours in advance will be charged 100% of the reserved service amount. A credit card “HOLD” transaction maybe made on your credit card to reserve the appointment time.

Late Arrivals
If you arrive late, your appointment may be shortened or rescheduled in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, we will then determine if there is enough time remaining to start your service. Regardless of the length of the treatment actually given, you will be responsible for the “full” service. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. Due to scheduling commitments to other clients and our staff’s personal schedules we may need to reschedule any appointment for which you are more than 15 minutes late.

Fees
We accept major credit cards, cash and checks